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Coronavirus
It's been an unprecedented few weeks as the world grapples with the effects of the coronavirus. We understand these are unsettling times and want you to know our customers remain our top priority.
In response to this evolving situation, we're taking additional steps to ensure the safety of our employees, while offering our customers a continued level of high-quality support.
Here are some ways we're supporting our valued customers and employees at Vitamin Grocer.
The Impact on Customers
We are committed to providing the highest quality of service to our customers, especially at this critical time. We are in a unique position to be able to supply customers in Australia with the items needed to maintain good health and wellness, as well as everyday household items.
We're making every effort to make the products you need available, and while we may experience temporary shortages or certain items, we're continuing to work closely with our supplier partners to meet customers' needs. Due to extremely high demand, we are taking additional steps to best manage our inventory so that the essentials you're looking for can be more widely available.
How Employees are Being Protected
In our office and fulfillment center, teams are working diligently to take precautions and steps to ensure a clean and safe working environment. Our employees health and safety are also of the utmost concern. Increasing facility cleaning and sanitizing procedures while encouraging social distancing is something we're taking very seriously.
Management is working to keep our staff up-to-date with the latest information from public health officials and the CDC. We are encouraging team members to work from home if they're in a position to do so, and mandating any team member to stay at home if they are sick or showing symptoms of possible illness.
How Customer Service Will Be Affected
Due to logistical limitations worldwide, expect shipments to take slightly longer than usual to arrive at your residence. We're still processing orders and shipments daily, and you will receive a shipping confirmation email with a tracking number once your order dispatches our fulfillment center. Our customer service and support staff is working from home, and is happy to answer any questions or concerns that you might have with regards to the whereabouts of your package while its in transit.
We hope to continue to be a helping hand as we navigate these uncharted waters together. Thank you for your continued trust, loyalty and patience.
~ Vitamin Grocer
Collections
- 5-HTP
- Acai
- Activity Books
- Adrenal Support
- African and Rooibos Tea
- Alfalfa
- Algae
- Allergy & Sinus
- Aloe Vera
- Aloe Vera Juice
- Alpha Lipoic Acid
- Amino Acids
- Antioxidants
- Aquarium
- Aquarium Filters
- Aquarium Maintenance Equipment
- Aquarium Ornaments
- Aquarium Parts & Maintenance
- Aquarium Pumps
- Arginine
- Arjuna
- Arnica
- Aromatherapy
- Aromatherapy for Sleep & Relaxation
- Art Supplies
- Artemisinin
- Ashwagandha
- Astaxanthin
- Astragalus
- Automotive
- Baby Bath & Body
- Baby Blankets
- Baby Bottle Accessories
- Baby Bottles
- Baby Care
- Baby Chest Rubs
- Baby Food & Formula
- Baby Hair Care
- Baby Healthcare & First Aid
- Baby Lotions & Oils
- Baby Oral Care
- Baby Rattles
- Backpacks and Lunch Bags
- Bars
- Bath & Body
- Bath & Shower
- BB and CC Cream
- Beauty
- Berries
- Best Selling Products
- Best Selling Products
- Beta-Alanine
- Bilberry
- Bird Breeding Supplies
- Bird Cage Accessories
- Bird Food
- Bird Grooming
- Bird Healthcare
- Bird Toys
- Bird Treats
- Birds
- Black Cohosh
- Black Tea
- Bladder & Urinary
- Blood Sugar Health
- Blush
- Board Games
- Boating
- Body Aches & Pains
- Body Oils
- Bone & Joint
- Books
- Borage Oil
- Boron
- Brain & Memory
- Breastfeeding
- Broccoli
- Bronzer
- Building Toys
- Calcium
- Camping and Outdoors
- Candy & Gum
- Card Games
- Carnitine
- Carnosine
- Cars, Trucks & Planes
- Cat Collars & Leads
- Cat Dishes
- Cat Food
- Cat Furniture
- Cat Grooming
- Cat Hairball Remedies
- Cat Healthcare
- Cat Litter
- Cat Odor Removers
- Cat Toys
- Cat Treats
- Cat's Claw
- Cats
- Cayenne
- Cellular Health
- Chai Tea
- Charcoal
- Children's Books
- Chlorella
- Chlorophyll
- Cholesterol Health
- Choline
- Chondroitin
- Chromium
- Cinnamon
- Citrulline
- Cleaners & Soaps
- Clothing
- Coconut Oil
- Cod Liver Oil
- Coffee
- Cold & Flu
- Collagen
- Colostrum
- Compacts
- Concealer
- Condiments
- Conditioners
- Containers & Bottles
- Copper
- CoQ10
- Cosmetics
- Cotton Swabs
- Cysteine
- Deodorant
- Deodorizers
- Detox & Cleansing
- Detox Tea
- DHA
- DHEA
- Diapers & Changing
- Diet Tea
- Dietary Supplements
- Digestion
- Digestive Support Tea
- DMG
- Dog Bones & Chews
- Dog Carriers
- Dog Clothing
- Dog Collars & Leashes
- Dog Feeding
- Dog Grooming
- Dog Healthcare
- Dog Houses & Bedding
- Dog Stain & Odor Removers
- Dog Toys
- Dog Training Aids
- Dog Treats
- Dog Waste Removal
- Dogs
- Dolls & Action Figures
- Earl Grey Tea
- Echinacea
- Educational
- Electronics
- Emu Oil
- Energy
- Enzymes
- EPA
- Essential Fatty Acids
- Evening Primrose Oil
- Eye Cream
- Eye Liner
- Eye Masks & Ear Plugs
- Eye Shadow
- Eyebrow
- Eyelash Adhesive
- Eyelash Curlers
- Eyes & Eyelashes
- Face
- Facial Care
- False Eyelashes
- Feminine Hygiene
- First Aid
- Fish Bowls
- Fish Breeding Equipment
- Fish Food
- Fish Healthcare
- Fish Oil
- Fishing
- Fitness
- Flax Seed Oil
- Food & Beverage
- Food Oils
- Food Storage Bags
- Foot Care
- Foundation
- Garlic
- Ginger
- Ginger Tea
- Gingko
- Ginseng
- Glucosamine
- Glutamine
- Glutathione
- Glycine
- Green Coffee Extract
- Green Superfood
- Green Tea
- Green Tea Extract
- Hair & Scalp Treatments
- Hair Accessories
- Hair Brushes & Combs
- Hair Care
- Hair Coloring
- Hair, Skin & Nails
- Hand & Body Lotions
- Headaches & Migraines
- Health
- Healthy Snacks
- Heart & Cardiovascular
- Hemp Seed Oil
- Herbal Tea
- Herbs
- Highlighter
- Home Decor
- Homeopathy
- Honey Bee Supplements
- Household
- Household Other
- Hunting
- Hyaluronic Acid
- Immune Support
- Infant & Toddler Feeding
- Insect Repellent
- Iron
- Juices
- Kidney, Liver, Gallbladder & Pancreas
- Kids' Sports
- Kitchen
- Kitchen Accessories
- Krill Oil
- Lecithin
- Leucine
- Light Bulbs
- Lip Balm
- Lip Gloss
- Lip Liner
- Lips
- Lipstick
- Lutein
- Lycopene
- Lysine
- Maca
- Magnesium
- Make Believe
- Makeup Accessories
- Makeup Brushes
- Makeup Kits & Accessories
- Makeup Remover
- Manganese
- Manicure Kits
- Mascara
- Massage
- Medicine Cabinet
- Melatonin
- Methionine
- Milk Thistle
- Minerals
- Mirrors
- Miscellaneous Toys
- Moistrurizers & Face Creams
- Moisturizers & Face Creams
- Mom & Maternity
- Moringa
- Mouth & Gums
- MSM
- Multiminerals
- Multivitamins
- Muscle & Nerve
- Muscle Building
- Muscle Therapy
- Nail Art
- Nail Care & Accessories
- Nail Clippers
- Nail Enamel
- Nail Gel
- Nail Gloss
- Nail Pens
- Nail Polish
- Nail Polish Remover
- Nail Strips
- Nail Treatments
- Nails
- Nausea & Indigestion
- Newest Products
- Nighttime Tea
- Nuts & Seeds
- Office Supplies
- Oolong Tea
- Oral Care
- Oregano
- Ornithine
- Party Supplies
- Perfume
- Perilla Oil
- Personal Care
- Pets
- Phenylalanine
- Pill Crushers & Containers
- Potassium
- Powder
- Pregnenolone
- Prenatal Vitamins
- Primer
- Probiotics
- Proline
- Prostate
- Protein
- Pterostilbene
- Puzzles
- Pycnogenol
- Red Yeast Rice
- Respiratory
- Resveratrol
- Safflower Oil
- Salves
- Saw Palmetto
- Scrub Brushes
- Seasonings
- Selenium
- Sewing
- Sexual Health
- Sexual Support
- Shampoos
- Sharpeners
- Shaving & Hair Removal
- Shears
- Shoe Accessories
- Shopping & Tote Bags
- Silica
- Silver
- Skin Care
- Skin Care Travel Kits
- Skin Cleansers
- Skin Treatments
- Sleep Support
- Sleep Support Supplements
- Slippery Elm Bark
- Small Animal Cages & Accessories
- Small Animal Cleaning Supplies
- Small Animal Collars & Leashes
- Small Animal Feeding
- Small Animal Food
- Small Animal Grooming
- Small Animal Habitats
- Small Animal Healthcare
- Small Animal Toys
- Small Animals
- Soy
- Spirulina
- Sporting Goods
- Sports Drinks
- Sports Nutrition
- Sports Vitamins
- St. John's Wort
- Stress & Mood
- Stress Relief Tea
- Styling Products
- Sun Protection
- Sweeteners
- Swimming
- Tableware
- Taurine
- Tea
- Testing Kits
- Theanine
- Thyroid
- Toddler Toys
- Tools & Home Improvement
- Topical Skin Remedies
- Towelettes
- Towels & Cloths
- Toy Makeup Kits
- Toys
- Trace Minerals
- Tryptophan
- Turmeric
- Tweezers
- Tyrosine
- Valerian
- Valine
- Vanadyl
- Vegetable Wash
- Vision & Eye
- Vitamin A
- Vitamin B
- Vitamin C
- Vitamin D
- Vitamin E
- Vitamin K
- Vitamins
- Vitamins & Minerals
- Water
- Water Conditioners
- Weight Loss
- Wellness Tea
- Wheat Germ Oil
- Wheat Grass
- White Tea
- Wipes
- Women's Supplements
- Women's Tea
- Yeast
- Zinc